Frequently Asked Questions

Get answers to common questions about Wispy Hybrid Refill - Wispy hybrid 4 week refill.

Most appointments take 45–60 minutes depending on lash retention and amount of replacement needed. We assess your lashes first, then isolate and refill gaps. Clients with heavier shedding may require additional time or a full set recommendation.

When applied by our certified technicians using appropriate lengths and weight, the refill should not harm natural lashes. We prioritize bond placement and spacing; if natural lash weakness is detected, we'll adjust volume or recommend a restorative break to protect lash health.

Minor style tweaks—like adjusting curl, length, or wispy spacing—are usually possible during a refill. Major style changes may need a longer appointment or full rework; consult your technician during the consultation so we can plan accordingly.

Yes — the LED-cured glue upgrade is offered free as an option. Choose it at booking or mention it on arrival. It provides faster curing, improved retention, and reduced fumes for sensitive clients at no extra cost.

Arrive with clean, makeup-free eyes and avoid oil-based products for 24 hours. Bring a gentle cleanser if needed. Avoid caffeine for steadier application and plan no water or steam exposure to the eyes for 24–48 hours post-refill to secure bonds.

If your natural lashes have significant loss or the existing extensions are uneven, we'll recommend upgrading to a full set. We’ll provide a transparent quote and timeframe; sometimes a short corrective appointment is needed before a full application for optimal results.