Frequently Asked Questions

Get answers to common questions about 9D Volume refill - 9D Volume 2 weeks refill.

Typical refills take 45–75 minutes depending on your natural lash retention and how many extensions need replacing. The two-week 9D Volume refill is faster than a full set and focuses on restoring density while preserving your original shape.

No — when applied correctly by experienced technicians, 9D refills are gentle and preserve natural lashes. We replace only shed or loose extensions, use lightweight fans and proper adhesive, and assess lash health before work to avoid stress or damage.

Yes — the free LED glue upgrade is available at no extra cost during your 2-week refill. It promotes faster curing and stronger retention for sensitive clients. Mention your preference when booking or remind your technician upon arrival.

Arrive with clean, makeup-free lashes and avoid oil-based products for 24 hours prior. Skip mascara, lash serums, or waterproof formulas before your refill. This ensures optimal adhesion and a smoother, longer-lasting result during the two-week maintenance visit.

Avoid steam, saunas, and heavy workouts for 24–48 hours, and don’t rub or pick at lashes. Use oil-free cleansers and a soft spoolie to gently separate fans daily. Regular gentle care maximizes retention until your next refill.

We recommend continuing two-week intervals for optimal density and longevity with 9D Volume lashes. Some clients extend to three weeks as retention allows, but consistent two-week refills minimize gaps and reduce the need for periodic full-set rebuilds.