Frequently Asked Questions

Get answers to common questions about 2D Classic refill - 2D Classic 2.5 weeks fill.

Typical refill appointments take 30–45 minutes depending on lash loss and client's natural lash health. Our technicians assess each eye, remove any loose extensions, and expertly replace missing 2D fans to restore volume and symmetry quickly and comfortably.

Most clients experience minimal to no discomfort. Treatments are performed with careful isolation and gentle techniques while you relax with eyes closed; if you feel sensitivity, tell your technician and we'll adjust for your comfort.

Yes — our free LED glue upgrade is available at your 2.5-week refill. LED-cured adhesive offers quicker set times and improved retention. Ask your technician at check-in and we'll apply the upgrade at no extra charge when suitable.

Avoid water and steam for 24 hours, skip oil-based products, and gently cleanse with a lash-safe foaming cleanser. Brush daily with a clean spoolie to maintain separation and maximize retention until your next refill.

Waiting longer increases natural lash shedding and may require a partial or full rebuild. You may lose density and need more time or cost to restore the look. We recommend sticking to the 2.5-week schedule for best results.

We advise against mascara on extensions because it can reduce retention and be difficult to remove. Tinting is usually unnecessary but can be discussed if you have very light natural lashes; consult your technician for safe options.