Frequently Asked Questions

Get answers to common questions about Birthday Surprise free gift.

Just add the guest's full name and date in your appointment notes when booking online or tell our front desk when you call. Our team will prepare a complimentary setup and confirm any necessary details before your visit.

Yes — the Birthday Surprise free gift can be added to most in-salon services. Availability may vary during peak times, so we recommend adding the request at booking to ensure our team can prepare the celebration.

We provide a thoughtful complimentary setup, but personalization options are limited. If you have specific requests (allergies, messages, small preferences), note them at booking and we’ll do our best to accommodate within available items.

Please add the Birthday Surprise free gift request when you book, ideally 48 hours before your appointment. Early notice helps us source items and create a polished presentation for your special guest.

If the guest has allergies, dietary restrictions, or a preferred message, include those details in the appointment notes. We’ll review the information and contact you if we need clarification to ensure a safe, thoughtful gift presentation.

Yes — group appointments can receive a Birthday Surprise free gift for one guest per appointment. For multiple birthday guests or larger groups, contact us ahead of time so we can coordinate appropriate arrangements.